Improving the Accessibility of our Information
Gloucester City Homes is committed to a policy of equal access to information.
Gloucester City Homes has taken steps to ensure that the pages on this Web site are accessible to people with disabilities who use assistive technology to access the Internet. Gloucester City Homes follows the Web Content Accessibility Guidelines (WCAG) 1.0 which are standards created by the World Wide Web Consortium's Web Accessibility Initiative (WAI).
WCAG 1.0 compliance levels are described as single-A (meets all priority 1 checkpoints), double-A (meets all priority 1 and 2 checkpoints), and triple-A (meets all priority 1, 2, and 3 checkpoints). This Web site conforms to the double-A (priority 2) compliance level.
Gloucester City Homes also follows the Code of Practice published by the Disability Rights Commission (DRC) and the Disability Discrimination Act 1995 (DDA), a legal duty on service providers to make reasonable adjustments to the way they provide services to ensure that disabled people can use them.
The World Wide Web Consortium
(W3C) is an international consortium where Member organisations, a full-time staff, and the public work together to develop Web standards.
For further information on how we are making our documents and website more accessible to our customers please scroll down the page or click on the relevant section title in the contents section.
We use the Language Line translation service to meet the needs of our customers whose first language is not English.
If you would like information translated into another language please ask our Customer Services Team on 0800 408 2000.
We have also put in links below to Google translation services where these exist. By clicking on the link the translation service will automatically convert the Gloucester City Homes site into that language. This type of automatic translation should be understandable but we cannot guarantee that the translation of our site is completely accurate.
Aby uzyskać ten dokument w innym języcu lub formacie, albo jeżeli potrzebujesc usług tłumacza, skontaktuj się z mani.
Translate our site into Chinese
If you require other translations please click on this link to Google Translation Services.
If you would like information in large print please ask our Customer Services Team on 0800 408 2000.
If you would like our webpages to be in larger print then you can adjust your browser settings:
If you use Internet Explorer Version 5 and above
Click on the VIEW tab, at the very top on your browser window
Select TEXT SIZE from the drop down menu
Another small box will appear alongside, where you can select various sizes.
If you use Netscape Communicator Version 4.7
Click on APPEARANCE
Choose the variable-width font and fixed-width you want to use
If you use FIREFOX
Press ctrl and +
If you would like information on audio tape or cd please ask our Customer Services Team on 0800 408 2000.
We have also speech enabled our website using Browsealoud. This FREE software speaks our web pages aloud to you providing that your computer has speakers within it or connected to it. It will also allow you to listen to other websites which have been speech enabled using Browsealoud.
It is particularly useful for people with low literacy skills; dyslexia; mild visual impairment and for those people whose first language is not English.
Please click on this link to go to the Browsealoud website to download the FREE software and get further advice.